Question 1

Do you support SAML SSO?

Accepted Answer

Yes. SAML SSO is included on Scale plans ($899/mo) and above. We integrate with Google Workspace, Microsoft Entra ID (Azure AD), Okta, OneLogin, JumpCloud, Auth0, and any SAML 2.0 or OIDC-compliant identity provider. Setup is self-serve: your IT admin gets a configuration link, completes setup in their IdP, and your team is logged in within an hour.

Question 2

Do you support SCIM user provisioning?

Accepted Answer

Yes, on Scale plans and above. New users in your IdP are automatically provisioned in Black Glass Leads with the right role. When someone leaves your company, they're automatically deprovisioned.

Question 3

How is this different from Clay?

Accepted Answer

Clay is a Ferrari. Most teams need a Toyota. We do the 80% of what Clay does that 95% of teams actually use — and we cost 90% less.

Question 4

What sources can I connect?

Accepted Answer

Anything with a webhook: forms (Typeform, Tally, HubSpot), prospecting tools (Apollo, Phantombuster), CRMs, CSVs, custom apps. If you can POST JSON, we can ingest it.

Question 5

Is my data safe?

Accepted Answer

Yes. Cloudflare infrastructure, encryption at rest and in transit, your data stays in your selected region. Full audit log on Scale plans and above (30 days), extended to 12 months on Enterprise.

Question 6

What does "pay for the intelligence" mean in practice?

Accepted Answer

Lead capture is unlimited on every tier — free. The meter only runs when we enrich a lead (firmographic lookup, premium fields, intent signals). Each tier comes with an enrichment allowance; we alert you at 80%, and you can either let it overflow at a transparent metered rate or set a hard cap. Premium enrichment draws more of the allowance than standard, so depth is part of the meter — not a separate feature gate.

Question 7

I run multiple sites or brands. Do I need separate accounts?

Accepted Answer

No. Multi-property is the whole point of Growth ($349/mo) — one account spans every site, brand, or location you run, with unlimited seats, granular roles, and billing you can either consolidate or split per property (one login, separate invoices and cards where you need them). Launch is single-property by design; the moment you add a second, you're on Growth.

Question 8

Can I cancel anytime?

Accepted Answer

Yes. Monthly, no contracts. Annual plans are prepaid for the discount.

Question 9

What's the design partner program?

Accepted Answer

First 3 customers in each ICP get 60 days free and a direct line to me on Slack. In exchange, you give honest feedback and let me cite you (logo + 1-sentence quote, with approval).

Feature	Launch	Growth Popular	Scale	Enterprise
Volume
Lead capture	Unlimited	Unlimited	Unlimited	Unlimited
Enriched leads / mo	~500	~5,000	~25,000	Unlimited
Properties (sites / brands)	1	Unlimited	Unlimited	Unlimited
Seats	1–2	Unlimited	Unlimited	Unlimited
Sources	Unlimited	Unlimited	Unlimited	Unlimited
Destinations	Unlimited	Unlimited	Unlimited	Unlimited
Intelligence
Standard enrichment	✓	✓	✓	✓
Premium enrichment	✓	✓	✓	✓
Intent signals	—	✓	✓	✓
Custom scoring rules	✓	✓	✓	✓
Lead deduplication	✓	✓	✓	✓
Team & billing
Roles & granular permissions	—	✓	✓	✓
Per-property or consolidated billing	—	✓	✓	✓
API access (REST + webhooks)	—	—	✓	✓
Security & compliance
SAML SSO	—	—	✓	✓
SCIM provisioning	—	—	✓	✓
Audit log	—	—	30 days	12 months
SIEM streaming (Datadog, Splunk)	—	—	—	✓
Region pinning / dedicated infra	—	—	—	✓
Custom MSA, DPA, contract	—	—	—	✓
Support & SLA
Email support	✓	✓	✓	✓
Slack support	—	✓	✓	✓
Dedicated success engineer	—	—	—	✓
Uptime SLA	Best effort	Best effort	99.9%	99.99%
Critical response	Next biz day	Next biz day	Next biz day	4 hours
Quarterly business review	—	—	—	✓

Capture is free. Pay for the intelligence.

Capture is free. Pay for the intelligence.

Launch

Growth

Scale

Enterprise

The full grid.

The questions IT, security, and your CFO will ask.

Stop paying enterprise prices for outbound infrastructure.